Exhibitor Registration Widget
A tool for exhibitors to promote their booth and your event from their company’s own website. A widget is a small snippet of code that exhibitors can download from the registration dashboard and place on their corporate website.
Invite a Colleague
A tool that allows registrants to send an email to friends and colleagues inviting them to register for your event. All registrations generated from this feature are tracked so that you can view the results.
Event IQ
A data mining and email campaign management tool that allows organizers to target registrants for strategic marketing. Key features include:
- Combine multiple lists from multiple sources
- Mine registrant data by show, year, demographics, sessions and options
- Real-time reporting and view campaigns at a glance
Auto Dialer
A telephone service to automatically dial phone numbers and deliver a message. Once the call has been answered, the auto dialer either plays a recorded message or connects the call to a live person. This can be used to promote registration or send important messages to those who already registered.
Customer Service
- Phone, email, LiveChat, and AI Chatbot
- Service over 300,000 registrants each year
- Phone system that supports 46 inbound and outbound lines
- All registrant inquiries are tracked and monitored using an integrated ticketing system
- Call back feature
- Auto-dialer software
- Ability to link a registrant directly into the call service of the housing vendor
- Visitor has the option to leave an “Offline” Chat message
Housing Integration
CompuSystems has had an established registration and housing integration partnership with onPeak, one of the top housing providers in the industry, for over 10 years. Together, the two companies host over 65 events annually.
Code Manager
- Client user tool
- Create and edit registration codes in real-time
- Access to this tool is based on user-permission
Web Services
- Over 600 custom integrations annually
- Team of 10 web service developers
- Full-time business analyst dedicated to specification gathering
- Registration API available to third parties
- Integrates with vendors such as Map Your Show, EXPOCAD, Feathr, CadmiumCD, Personify, and SalesForce
Qualification Manager
Qualification Manager gives the user the ability to manage the registration qualification process electronically via the Internet. It contains extensive searching, sorting and qualifying capabilities, along with the ability to view documents that were uploaded electronically by a registrant, either via the registration website or their personalized registration dashboard. Features include:
- Searching/Sorting
- Ability to search all registrants or all pending registrants (with or without credential documents) by numerous search fields
- Results list is configurable in that the Show Organizer can decide which fields they would like to sort on
- May quickly view the quantity of pending and existing uploaded credential documents via the credential documents icon.
- Qualifying/Credential Upload
- Ability to view credential documents that were uploaded by an attendee, while also viewing a pending record and approve/reject their registration
- Ability to add/remove credential documents from pending record (e.g. if document was faxed/mailed)
- Ability to add note to a specific credential document and flag it as approved/denied
- Communication/Reports
- Automatically sends a confirmation after a registrant has been approved by the user
- May write an email to attendee (within the application) for any purpose, including to reject a credential document and request they submit an alternative or additional credential
- Various reports broken out by Transaction Type (uploaded, approved, pending, denied and deleted), User and Date
Database Manager
Database Manager gives authorized personnel access to the event database. You may choose to have multiple logins for different departments or staff members. These logins may also be assigned unique levels of access, according to Client specifications. Full access includes the following capabilities:
- Search, add, modify and delete records
- Process payments and refunds in real-time
- Generate confirmations and receipts
- View records history
- Add, modify and delete exhibiting companies
- Modify exhibitors’ allotments
- Create or modify exhibitor Usernames and Passwords
- Modify session allotments
Note: This application is the exact same application that will be used for onsite registration.