• Founded in 1976 by our Chairman, Clark Williams
• Located in Lisle, IL
• 100 full-time employees
• Service 100 clients making roughly 150 events annually
• CSI services over 25% of the Trade Show Executive (TSE) Gold 100 events and over 20% of the Trade Show News Network 250 events.

Project Management

We are strong believers that sound project management is critical to delivering registration services effectively in today’s fast-paced exposition environment. We treat your event as a project, using sophisticated methods and applications to ensure we deliver on your expectations.

• Dedicated registration project manager assigned to your account
• Dedicated show team assigned to your account
• Multi-layered management team to assist show team

Onboarding and Show Set-up

• Strategic and thorough specification gathering
• Custom registration solution development
• Detailed project plan

Consultation

• Expert registration advice
• Best practices in all areas of registration
• Unwavering support

Ticketing

• Dashboards
• Alerts
• Service-level Agreement (SLA) management
• Ticket tracking
• Performance measurement reporting

Monitoring

• Keep the project plan on track
• Prevent issues
• Improve productivity

Measurement

1. For Show Organizers
   
   1. Quick satisfaction survey sent after the registration website goes live
   2. In-depth satisfaction surveys sent after the close of the event
2. For Registrants
   
   1. Real-time wall monitor showing wait times and calls in queue
3. For Exhibitors Renting Lead Retrieval
   
   1. Quick satisfaction survey sent/provided after each email to our customer service call center
   2. Real-time wall monitor showing wait times and calls in queue

CompuSystems has had an established registration and housing integration partnership with onPeak, one of the top housing providers in the industry, for over 10 years. Together, the two companies host over 65 events annually.