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Registration Services

  • Attendee/Exhibitor Dashboards

    Attendee Dashboard

    • View/edit registration record 
    • Resend registration confirmation
    • View exhibitor matches
    • View and print schedule 
    • Invite colleagues to register

    Exhibitor Dashboard

    • View/edit all registration records 
    • Resend registration confirmations
    • Order lead retrieval services
    • View and download sales leads
    • Register booth staff through file upload
    • Track which booth staff have picked up their badge
    • Invite customers to register and visit your booth

  • Continuing Education
    Continuing Education link
    • Customized according to business rules
    • May include surveys and quizzes
    • Delivers certificates onsite and post-show
    • Works in real-time with session tracking
    • Includes reporting and analytics
  • Session Search Engine

    • Designed for easy and quick searching 
    • Search for sessions based on keywords, instructor name, topic/track and customized fields 
    • View sessions by day or track 
    • Displays limited availability sessions
    • Prevents user from selecting sold out sessions
    • Session upselling 
    • Includes course and speaker information, including photos and course handouts  

     

  • Customer Service
    • Phone, email, LiveChat, and AI Chatbot 
    • Service over 300,000 registrants each year
    • Phone system that supports 46 inbound and outbound lines
    • All registrant inquiries are tracked and monitored using an integrated ticketing system
    • Call back feature
    • Auto-dialer software
    • Ability to link a registrant directly into the call service of the housing vendor 
    • Visitor has the option to leave an “Offline” Chat message 

  • Registration Websites

    Attendee Site – Shopping First                                    Attendee Site – Standard

    Discount Code: 12345678                                              Discount Code: 12345678

    Look up:                                                                            Look up:

    FN: KON                                                                            FN: KON

    LN: TEST                                                                            LN: TEST

    Email: test@test.tst                                                          Email: test@test.tst

    Exhibitor Site

    Username: handyandy

    Password: sales

  • Web Services
    • Over 600 custom integrations annually
    • Team of 10 web service developers 
    • Full-time business analyst dedicated to specification gathering  
    • Registration API available to third parties 
    • Integrates with vendors such as Map Your Show, EXPOCAD, Feathr, CadmiumCD, Personify, and SalesForce
  • Reporting

    • Over 150 standard reports
    • Drilldown capability
    • Custom reports built by request
    • Scheduled reports
    • PDF, Excel output